Arrival
Wish Upon a Star Slumber and Party LLC will park as close to your home as possible, this often being in your driveway. We will always take due care when operating a vehicle on your property, however, the customer must also ensure pets and children are always accounted for during the arrival time of our staff. We will not be liable for any claim of personal injury, death, loss or damage to the property however caused. Wish Upon a Star Slumber and Party LLC’s decision is final in all matters relating to these Terms & Conditions.
Length of Rental
Our slumber parties are one night rentals (unless an alternative rental period is agreed upon at time of booking). Each additional night (depending on availability) is $100 per night. Other party types: Please include the party start and end time upon booking. If you would like to keep your indoor rental items overnight, please notate. This is usually acceptable if taking place in a residential setting.
Prepping Your Space
Slumber Parties: We offer child size and twin-size mattresses. As a general rule, to save space, we will use child size mattresses for 10 years old and under. Child size mattresses are 34ʺ W x 62ʺ L. Over 10 years old, we recommend our larger foam mattresses, if space allows. Our larger foam mattresses are approximately 32ʺ W x 75ʺ L. Please make sure you have enough room for the number of teepee’s in your party. We will do our best to accommodate your space. Furniture and other items should be removed from the space prior to our arrival. Floors should be clean and free of debris. We request that there be no pets or smoking near the event location.
Picnics and Spa Parties: Our tables vary in size, depending on your guest count. Measurements will be discussed prior to the party date. Please make sure you have enough room for your setup. We will do our best to accommodate your space. Furniture and other items should be removed from the space prior to our arrival. Floors should be clean and free of debris. We request that there be no pets or smoking near the event location.
Safety & Sanitation
We take everyone’s health seriously. We sanitize everything between each use. All linens are professionally laundered in fragrance free, hypo-allergenic detergent and all materials are carefully disinfected aer each party. Decorative throw pillows are provided but not for sleeping. Children should bring their own sleeping pillows for hygienic purposes. This also helps the child to feel more at home.
How Much Time Is Required for Setup and Takedown
Setting up usually takes between 1 to 2 hours but could take more or less time depending on the setup (Example: number of teepees or table setups and number of extras added). We do ask that no children, guests or pets are in the party area during set up to ensure a timely set up and to avoid delays. Wish Upon a Star Slumber and Party LLC and the customer will agree on a time for both delivery and pick up. If the customer fails to be present at the stipulated times, a late fee of $50 will be charged. We will not enter a home unless the homeowner or another designated adult is present.
Policies
To maintain the highest quality tents and linens, we ask that you minimize eating and drinking in the tents. Light, dry snacks and clear beverages are best. Please no art supplies, nail polish, glitter, slime, or pets in the party area. The security deposit will not be refunded if any of Wish Upon a Star Slumber Co’s property smells of cigarette smoke. All parties must be held in smoke-free environments. We reserve the right to forfeit your booking without refund if staff finds your property to contain cigarette smoke odor or if we feel our equipment could be compromised or damaged due to unhygienic conditions. No refund will be given. We frequently update our theme designs to keep them fresh and new. While we always strive to create a beautiful event, some details may vary from images shown on our website. Party decor and items used are subject to change based on product availability. Any considerable changes will be disclosed to you in advance of your event.
Deposits & Cancellation
We require a $100 minimum security deposit to book your party. If you must cancel a party, the deposit can be used one time to rebook your party on an open calendar day. Request for rescheduling should be made 7 days in advance when possible.
Damages & Issues
Wish Upon a Star Slumber and Party LLC is NOT responsible for damages or loss of inventory once placed at the event location. We assume no responsibility or liability for accidents or damages. Wish Upon a Star Slumber and Party LLC is not responsible for allergic or medical reactions that result during the rental of our property. Accidents happen and things can break. We ask that no colored drinks, foods that stain, craft supplies, makeup or nail polish be inside or around the tents at any me. If there are stains or pet hair found on the tents or bedding, a $50 cleaning fee may apply. Replacement charges for other damaged items may also apply. We pride ourselves on being an honest company. Customers will be notified regarding any damages. When placing a security deposit to secure your party, you agree to all terms and conditions.
Black Lights
Black lights must be monitored and unplugged when not in use. Black lights do get hot while working. Do not touch the black light while it is working, touch is permitted once 30 minutes have passed/not working. Please keep black lights a minimum of 4 feet away from other objects.
Spa Setups
Wish Upon a Star Slumber and Party LLC is not responsible for any allergic reaction that may occur from the use of spa products. Please use caution and be aware of any skin sensitivities prior to applying products. A full list of product ingredients can be provided upon request.
Balloons
Sunshine, wind and other atmospheric conditions dramatically affect balloon decor. For all outdoor events, classic balloon decor, deliveries and balloon sculptures CANNOT be guaranteed to withstand inclement weather. Customers should have a secondary plan to include an indoor location for deliveries. DO NOT allow anyone to inhale helium from tank or balloons. Inhaling helium gas directly from a high-pressure tank or inflated balloons can cause dizziness, drowsiness, loss of consciousness or other serious injury. Popping balloons can cause eye or other injuries. Protective gear, including eye shields, should be worn.
The customer is responsible for supervising all use and preventing all misuse or abuse of helium, balloons, equipment and material related to the event. Customer hereby agrees to hold harmless and without liability, Wish Upon a Star Slumber and Party LLC from any of the following: Helium inhalation or injury from lack of oxygen, slipping on broken balloons, latex allergies, children having access to balloons before, during or after events, children putting balloons in their mouths and choking, eye/facial/body injuries from popping balloons, heart attacks from popping balloons, hearing loss due to popping balloons, lesions, abrasions, suffocation, choking, loss of sight, loss of hearing, dizziness, drowsiness, loss of consciousness, or any other personal or property damage caused or alleged to have been caused by popping balloons, or damage to swimming pool filtration systems caused by broken balloons. All Sales Final.
FORCE MAJEUR
If performance of this Contract or any obligation under this Contract is prevented, restricted, or interfered with by causes beyond either party’s reasonable control (“Force Majeure”), and if the party unable to carry out its obligations gives the other party prompt written notice of such event, then the obligations of the party invoking this provision shall be suspended to the extent necessary by such event. The term Force Majeure shall include, without limitation, acts of God, fire, explosion, vandalism, storm or other similar occurrence, orders or acts of military or civil authority, or by national emergencies, insurrections, riots, or wars. The excused party shall use reasonable efforts under the circumstances to avoid or remove such causes of non-performance and shall proceed to perform with reasonable dispatch whenever such causes are removed or ceased. An act or omission shall be deemed within the reasonable control of a party if committed, omitted, or caused by such party, or its employees, officers, agents, or affiliates. If you must cancel a party, the deposit can be used one time to rebook your party on an open calendar day.
By placing a party deposit, you are agreeing to all above Terms and Conditions and agree to be bound by its terms.